Sage 50 Payroll

AVG Protection
3

Greetings,

This isn't the usual behavior of AVG program. Let us check if this is caused by AVG or not.
Disable the AVG protection temporarily and check if you are able to access the application
Refer this article for the steps to disable :

https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus

Keep us posted.

4

We've experienced an issue with Sage Payroll 50 and AVG. It flags the exe for the program as Generic.IDP also on installations of Sage Payroll it flags the SETUP.EXE as infected. I made an exception to the file and it worked. 

Adi

1

Hi

Is it possible that my AVG is preventing me from opening Sage 50 Payroll and Sage 50 Accounts? How do I disable AVG to find out?

2

Hello Adi,

Please accept our apologies.
If the issue recurs, please write back to us immediately.
We'll check & offer you appropriate assistance.