Same topic as previous message

Irene, In future please refrain from carrying out multiple postings on basically the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=906b0000000DyXqAAK).
AVG Guru

just tried to open avg again. when i  left  click it says protection is on. tried clcik scan nothing happened. except the red buy it banner popped up.cant access avg  for this banner popping up

sorry about that  i forgot waht section i posted in. im not very good with all this

Irene, In future please refrain from carrying out multiple postings on basically the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=906b0000000DyXqAAK).
AVG Guru