Samsung ipad cannot log into

Hello Gary,
Thank you for contacting AVG Community Support.
We are really sorry to know that Samsung iPad cannot log into system. Please apologize for the inconvenience caused. We'll certainly check and help you out.
Could you please let us know in which device you are facing this issue?
Are you trying to login into AVG account from your PC or Samsung iPad?
Please elaborate the issue in detail and please share us the screenshot of the page (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. 

Thank you and keep us updated.

samsung i pad cannot log into system cannot open system due to not being on the internet
pin not able to be reset 

Hello Gary,
Thank you for contacting AVG Community Support.
We are really sorry to know that Samsung iPad cannot log into system. Please apologize for the inconvenience caused. We'll certainly check and help you out.
Could you please let us know in which device you are facing this issue?
Are you trying to login into AVG account from your PC or Samsung iPad?
Please elaborate the issue in detail and please share us the screenshot of the page (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. 

Thank you and keep us updated.