Hello Dennis,
We are sorry to know that your phone is locked by AVG. Please use this link for the steps to unlock your mobile phone from the AVG Myacccount http://support.avg.com/SupportArticleView?urlname=Unlock-a-device-locked-by-AVG-AntiVirus-for-Android. If the issue still persists, you can contact our AVG Mobile support. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Also when filling out your details choose Yes for the Question "Are you currently using any paid/trial AVG products?" even though you may be using the Free version and fill out necessary details and click on Email option. The AVG mobile team will reply back to you via email with a resolution.
Thank you.
Changed my sim card a few weeks ago. Come to use it and find I'm locked out and a pin number is required which I have not got. I also have no google account and my AVG account was no help
Hello Dennis,
We are sorry to know that your phone is locked by AVG. Please use this link for the steps to unlock your mobile phone from the AVG Myacccount http://support.avg.com/SupportArticleView?urlname=Unlock-a-device-locked-by-AVG-AntiVirus-for-Android. If the issue still persists, you can contact our AVG Mobile support. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Also when filling out your details choose Yes for the Question "Are you currently using any paid/trial AVG products?" even though you may be using the Free version and fill out necessary details and click on Email option. The AVG mobile team will reply back to you via email with a resolution.
Thank you.