Hello Christian,
We are sorry to hear about the inconvenience caused. We request you to contact our android mobile support team as this community deals with the technical queries regarding AVG Windows products and AVG Android support is provided through email only.
Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Please select you are using a paid version even it is a free version you are using. The AVG mobile team will reply back to you via email with a resolution. Thank you.
I was robbed yesterday and my tablet is gone.
Name : SM-T111 edit
ID : cd400cba8f
Email : christian.phares@ucc.edu.gh
Version : OS 4.2.2 | Antivirus Version 5.6
Type : SM-T111
i located the phone and activated the lock system so had a message in my gmail inbox requesting for AVG PIN. I ignored but this morning the phone is off and cant trace it. any help to permanently lock it? and or is it possible i can lock it such that it cannot be reset?
Name : SM-T111 edit
ID : cd400cba8f
Email : christian.phares@ucc.edu.gh
Version : OS 4.2.2 | Antivirus Version 5.6
Type : SM-T111
i located the phone and activated the lock system so had a message in my gmail inbox requesting for AVG PIN. I ignored but this morning the phone is off and cant trace it. any help to permanently lock it? and or is it possible i can lock it such that it cannot be reset?
Hello Christian,
We are sorry to hear about the inconvenience caused. We request you to contact our android mobile support team as this community deals with the technical queries regarding AVG Windows products and AVG Android support is provided through email only.
Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Please select you are using a paid version even it is a free version you are using. The AVG mobile team will reply back to you via email with a resolution. Thank you.