Saving files to the cloud or computer

Hello Jody,

We apologize for the inconvenience caused to you. Please follow the instructions to disable AVG: http://avgread.me/1GnMD3N and try to save the file/document. Also try to repair your Ms office suite with this link: http://bit.ly/1GQDkYS.

Feel free to get back to us for any further assistance.

Thank you.

Everytime I try to save a word doc or excel file I get an error. Usually says something about a sharing violation.then I get File format and extnsion dont' match. The file could be corrupted or unsafe. Unless you trust th esource don't open it… Sometimes a get a popup that it could be antivirus not allowing the saving of documents. Is there a setting somewhere that I can do that will allow me to save a file without renaming it each time

Hello Jody,

We apologize for the inconvenience caused to you. Please follow the instructions to disable AVG: http://avgread.me/1GnMD3N and try to save the file/document. Also try to repair your Ms office suite with this link: http://bit.ly/1GQDkYS.

Feel free to get back to us for any further assistance.

Thank you.