When I tried to save a word document an AVG pop up said 'We've just protected your file' and I was unable to save my document to a folder. What can I do
Hello Cornelius,
I understand the inconvenience. It seems that the Ransomware protection is enabled and protecting your word and excel files. I would suggest you open AVG Internet Security> Click on Hacker Protection tile and open the settings (gear icon) under Ransomware. Select the Blocked/Allowed apps tab. Click Block an App or Allow an App, then select the word application and click Open to Allow it. Check if everything is working fine and you are able to save the word files.
Hello Cornelius,
I understand the inconvenience. It seems that the Ransomware protection is enabled and protecting your word and excel files. I would suggest you open AVG Internet Security> Click on Hacker Protection tile and open the settings (gear icon) under Ransomware. Select the Blocked/Allowed apps tab. Click Block an App or Allow an App, then select the word application and click Open to Allow it. Check if everything is working fine and you are able to save the word files.