Hello Elizabeth,
We are glad to clarify your request. As you did not download the unknown application from the link,you do not need to worry about the protection on mobile device. If there is any issue, AVG program will check and notify you.
We do recommend user not to download any program or application from untrusted websites. Also, scan your device on the regular basis. If you have any clarification, please do let us know.
I opened the DPD scam text on my phone and clicked on the link but didn't download the app as requested. I then realised it was a scam and immediately ran a scan on my device which came back no threats found. I now don't know whether to use any passwords on this device. Have I avoided the scam as I didn't download the app or could it still have come onto my device via clicking on the link. Should I do a factory reset?
Hello Elizabeth,
We are glad to clarify your request. As you did not download the unknown application from the link,you do not need to worry about the protection on mobile device. If there is any issue, AVG program will check and notify you.
We do recommend user not to download any program or application from untrusted websites. Also, scan your device on the regular basis. If you have any clarification, please do let us know.
We are glad to clarify your request. As you did not download the unknown application from the link,you do not need to worry about the protection on mobile device. If there is any issue, AVG program will check and notify you.
We do recommend user not to download any program or application from untrusted websites. Also, scan your device on the regular basis. If you have any clarification, please do let us know.
That was a close shave. I certainly will be more vigilant in future. Thank you for your help and reassurance.
Hello Elizabeth,
You are welcome.
Please do let us know if you have any concerns related to AVG.
Thank you.