Scan and repair @ 10% for 40mins

AVG Performance
5

Hello Michael,

We apologize for the inconvenience caused. We suggest you to stop the scan, repair the AVG PC Tuneup program by following the instructions and try running the scan. Here are the instructions:

1. Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
2. Open (Programs) -> Programs and Features, or Add or Remove Programs.
3. Select AVG PC Tuneup in the list of programs.
4. Click the Change or Change/Remove button.
5. Select Repair.
6. Follow the instructions on your screen to complete the installation.
7. Restart your computer.

Please follow the instructions and fee free to contact us for further assistance.

Thank you.

1

How long dies a scan and repair of harddrives usually take. Using Avg pro on laptop.

message;
scanning and repairing drive (D:): 10% complete

has not changed for 40mins.  Is this normal?  At what point do I just shut it down.  Or is waiting the best way to go?

4

Hello Michael,

We apologize for the inconvenience caused. We suggest you to stop the scan, repair the AVG PC Tuneup program by following the instructions and try running the scan. Here are the instructions:

1. Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
2. Open (Programs) -> Programs and Features, or Add or Remove Programs.
3. Select AVG PC Tuneup in the list of programs.
4. Click the Change or Change/Remove button.
5. Select Repair.
6. Follow the instructions on your screen to complete the installation.
7. Restart your computer.

Please follow the instructions and fee free to contact us for further assistance.

Thank you.

2

Hello Michael,

We appreciate all your efforts. We are glad to know that you were able to run the scan successfully. Feel free to contact us for further help.

Thank you.

3

I came back to computer and it had finished the scan - all good :slight_smile:

6

Hello Michael,

We appreciate all your efforts. We are glad to know that you were able to run the scan successfully. Feel free to contact us for further help.

Thank you.