Hello Mathew, I apologize for the difficulties you have experienced. I would request you to re-install your AVG program to fix this issue. Please run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
Please refer the below link to install your AVG program again.
http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG
Like many others I am stuck at 10% when scanning and repairing drive. I have left it for hours and cannot wait any longer. I followed the instructions to press the spacebar and it interrupts the checking but doesn't help. I have 2 options; restart or advanced options. Restart takes me back to the start of scan repair, only this time space bar does nothing.
Advanced options consist of; continue, troubleshoot, turn off your pc. It seems like none of these options get me off the merry-go-round either.
This is extremely frustrating.
I am using W8.1
Hello Mathew, I apologize for the difficulties you have experienced. I would request you to re-install your AVG program to fix this issue. Please run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
Please refer the below link to install your AVG program again.
http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG