Scan does not move

Hello Alper,
Sorry to hear that you are experiencing issues with AVG scan. Please reboot your PC once and check if that helps. If not, we have sent you an email with steps to connect to one of our expert technicians and get help with your issue. Check your inbox and spam box as well for the email.
Please, feel free to let us know if you require any further assistance. Thank you.

Hello,
My trouble is the following; When I initiate a full scan, it runs up to the file

volmgrx.sys

and stays there. It does not go any further. That began to happen recently.
What would you suggest to resolve that issue?
Thanks in advance.
Alper

Hello,
My trouble is the following;

When I initiate a full scan, it runs up to the file

"volmgrx.sys"

and stays there. It does not go any further. That began to happen recently.
What would you suggest to resolve that issue?
Thanks in advance.
Alper

Hello Alper,
Sorry to hear that you are experiencing issues with AVG scan. Please reboot your PC once and check if that helps. If not, we have sent you an email with steps to connect to one of our expert technicians and get help with your issue. Check your inbox and spam box as well for the email.
Please, feel free to let us know if you require any further assistance. Thank you.