Scan froze at 50%, will not stop or pause

Shankar,

We do understand your concern, we apologize for the difficulties. We appreciate your efforts in trying to fix the issue, this may be due to missing/ corrupted files at the time of update. We can resolve this issue by performing a re-installation of your AVG program.

Refer this article : http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG to download and run your AVG remover tool.

Now click this link http://www.avg.com/us-en/download to download your AVG program, run the downloaded file to start the installation process and follow the instructions on your screen.

Complete the installation, restart your computer, initiate the scan and check for the results. Please, feel free to let us know if you require any further assistance. Thank you.

Hi Guys, need some help here…

I did a computer scan and now it has froze at 50%, it will not stop or pause.  Its been like this for 3 days and my computer fan will also not stop.

I have tried to repair and uninstall the AVG software but keep getting error messages.

What can I do ?

Thanks

Shankar,

We do understand your concern, we apologize for the difficulties. We appreciate your efforts in trying to fix the issue, this may be due to missing/ corrupted files at the time of update. We can resolve this issue by performing a re-installation of your AVG program.

Refer this article : http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG to download and run your AVG remover tool.

Now click this link http://www.avg.com/us-en/download to download your AVG program, run the downloaded file to start the installation process and follow the instructions on your screen.

Complete the installation, restart your computer, initiate the scan and check for the results. Please, feel free to let us know if you require any further assistance. Thank you.