Scan gets stuck at 57%

Mac products
3

Hi Signe,

We appreciate your efforts in working towards fixing the issue.
As reinstalling didn't help, we'd suggest you to take advantage of our free remote assistance to investigate on it further.
We've sent an email which has the steps to connect with our remote technicians. Please follow those steps to make this process easier.

1

Every time I try to scan my computer, AVG gets stuck af 57%. I've tried uninstalling it and installing it again, and it still does the same thing. I've tried searching for the file it gets stuck with, but I can't even find it. What do I have to do to fix it?

2

Hi Signe,

We appreciate your efforts in working towards fixing the issue.
As reinstalling didn't help, we'd suggest you to take advantage of our free remote assistance to investigate on it further.
We've sent an email which has the steps to connect with our remote technicians. Please follow those steps to make this process easier.