Scan interrupted

Hello Mike. I do understand your concern. I am sorry for the inconvenience caused. I request you to go for offline update. To update your product please follow below steps
1.Go to www.avg.com/update or http://free.avg.com/us-en/download-update (Free)
2.Select the update files you need (typically Virus definitions and All necessary modules for your operating system) and download them to a portable      media, e.g. a USB flashdisk.
3.Open your AVG program.
4.In the menu Options, click Update from directory.
5.Navigate to the folder where you stored the update files, and click OK.

Everytime I try to run a scan avg gives a report that 'Updating virus definitions failed.'  in Details, Summary says 'Whole Computer Scan interrupted'  But dashboard indicates Protection is up-to-date and i am protected… I continue to get a message that i need to run initial scan, which i can not do. I have reinstalled avg 3 times.

Hello Mike. I do understand your concern. I am sorry for the inconvenience caused. I request you to go for offline update. To update your product please follow below steps
1.Go to www.avg.com/update or http://free.avg.com/us-en/download-update (Free)
2.Select the update files you need (typically Virus definitions and All necessary modules for your operating system) and download them to a portable      media, e.g. a USB flashdisk.
3.Open your AVG program.
4.In the menu Options, click Update from directory.
5.Navigate to the folder where you stored the update files, and click OK.