I have an APC UPS device in my facility connected to the network. When one of the employees at my facility ran a scan through AVG, it set off an email notification trigger on my APC UPS device notifying that a device is trying to access the FTP interface for the APC UPS device.
I received 50+ emails in the span of 4 minutes. I tracked down the IP of the device it said was trying to connect to the FTP, and I determined it came from a laptop from a user in my facility who just performed a scan through AVG.
Are there any settings in the application that are scanning the ports/devices on the local area network? How can I prevent this from occurring again?
Any advice is appreciated.
The user is using AVG AntiVirus Free version 23.12.8700.815
Hello Oliver,
Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We will check and help you to resolve it.
Please provide the following information to help you to better :
1. Have you tried to disable AVG Anti-virus each component and check it?
2. Please confirm the version of operating system installed in your device.
3. If you get any notification, please share us the screenshot of it.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.
Hello Oliver,
Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We will check and help you to resolve it.
Please provide the following information to help you to better :
1. Have you tried to disable AVG Anti-virus each component and check it?
2. Please confirm the version of operating system installed in your device.
3. If you get any notification, please share us the screenshot of it.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.