Scan not working MAC OS

Hello Alistair,
We are sorry that you are facing with whole system scan with AVG. We will surely help you with this issue. However, if you have any paid AVG program please write back to us with your registered email address. Please go to task manager- processes tab and try to end the service name as AVG scan then please go to your AVG windows-> option-> advance setting-> scroll down and uncheck the game mode. Please restart your system and check with your whole system scan with AVG.
Thank you.

I have updated and do so regularly, ran a scan this morning and the dashboard says completed but it happens almost immediately and green box on with 0% in scan complete window?  What should I do, uninstall?
Please advise.
Thanks in advance

Hello Alistair,
We are sorry that you are facing with whole system scan with AVG. We will surely help you with this issue. However, if you have any paid AVG program please write back to us with your registered email address. Please go to task manager- processes tab and try to end the service name as AVG scan then please go to your AVG windows-> option-> advance setting-> scroll down and uncheck the game mode. Please restart your system and check with your whole system scan with AVG.
Thank you.