Hello Mary,
I am sorry to hear that. Please check if you have installed the latest updated version of AVG in your computer. I also suggest you to delete the scheduled scan settings and repair http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVGAVG Internet security / AVG Protection program from the control panel. Once you are done with the repairing, please schedule the scan and check the status.
My AVG scan is not working. I have paid for the 2 year contract. Order 701-6571394. It has stopped running the daily scan. Has gone for up to 5 days. I have had to go in and run it manually. Why am I paying for a product that is not working! Please help correct this problem..
Hello Mary,
I am sorry to hear that. Please check if you have installed the latest updated version of AVG in your computer. I also suggest you to delete the scheduled scan settings and repair http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVGAVG Internet security / AVG Protection program from the control panel. Once you are done with the repairing, please schedule the scan and check the status.