Scan (on AVG Tune Up) stuck on System Junk

AVG Performance
2

Hi Alec,

We're glad to look into this & help you.
From your description, it seems that few services are unable to initiate.
In this regard, we'd suggest you to take advantage of our free remote assistance by following the steps in the email that has been sent to you to make this process easier.
Thank you for your understanding in advance!

1

Running Tune Up on a new computer and the scan is stuck on System Junk at 84%.

Rebooted, retried, several times. Same scenario. Everything else in Tune Up seems to work.

Thots & suggestions?
 

3

Hi Alec,

We're glad to look into this & help you.
From your description, it seems that few services are unable to initiate.
In this regard, we'd suggest you to take advantage of our free remote assistance by following the steps in the email that has been sent to you to make this process easier.
Thank you for your understanding in advance!