Scan page wont close

AVG Protection
3

Hi Richard,

We will certainly look into this and help you.
Please provide us the screenshot of the scan page you are receiving to assist further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.

1

AVG AntiVirus Free is doing a ransom! Scan page won't close or let me restart. It will go back to scan but will only go forward to Upgrade page. Turned off laptop and still there when restarted.

2

Hi Richard,

We will certainly look into this and help you.
Please provide us the screenshot of the scan page you are receiving to assist further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.