Hi Timothy,
I will help you with the issue,
to find whether the detected files are harmful please submit the detected threat to AVG Virus lab,
using this link http://www.avg.com/submit-sample
I may advice you to move the detected threat to AVG Virus Vault.
virus vault will contain those files and you can restore them any time you want.
use this link to restore those files from virus vault http://avgread.me/1BjJf8A ,
in case you want to restore the files back .
please let us know if you face any issue,
Thank you
Hello Timothy,
I am sorry to know that. In this case, I would request you to contact our AVG technical support to acquire further assistance. Here is the link to reach our AVG technical support: http://avgread.me/1IxDZOG. Please feel free to get back to us for any issues with AVG
Thank you
I'm getting these unresolved entries from a full scan with AVG Antivirus Free on an old Windows XP computer:
tcpip.sys, hooked import NDIS.SYS NdisRegisterProtocol -> IPVNMon.sys +0x9380
tcpip.sys, hooked import NDIS.SYS NdisOpenAdapter -> IPVNMon.sys +0x96A7
tcpip.sys, hooked import NDIS.SYS NdisCloseAdapter -> IPVNMon.sys +0x971A
Service function NtDeviceIoControlFile hook -> IPVNMon.sys +0x9803
The items are marked as "medium severity". Are these genuine malware, and is it safe to try to remove them? (I've uninstalled all other antivirus and antimalware programs that I could find on the computer, and run the Norton and McAfee removal tools to clear out any remnants.)
tcpip.sys, hooked import NDIS.SYS NdisRegisterProtocol -> IPVNMon.sys +0x9380
tcpip.sys, hooked import NDIS.SYS NdisOpenAdapter -> IPVNMon.sys +0x96A7
tcpip.sys, hooked import NDIS.SYS NdisCloseAdapter -> IPVNMon.sys +0x971A
Service function NtDeviceIoControlFile hook -> IPVNMon.sys +0x9803
The items are marked as "medium severity". Are these genuine malware, and is it safe to try to remove them? (I've uninstalled all other antivirus and antimalware programs that I could find on the computer, and run the Norton and McAfee removal tools to clear out any remnants.)
Unfortunately I'm having trouble submitting the sample. When I click to submit the form I get a popup box with a message about human verification, but nothing further happens however long I leave it. Another thread on this forum said something about a "game" at this point, but I dont' even see that.
Hi Timothy,
I will help you with the issue,
to find whether the detected files are harmful please submit the detected threat to AVG Virus lab,
using this link http://www.avg.com/submit-sample
I may advice you to move the detected threat to AVG Virus Vault.
virus vault will contain those files and you can restore them any time you want.
use this link to restore those files from virus vault http://avgread.me/1BjJf8A ,
in case you want to restore the files back .
please let us know if you face any issue,
Thank you
I will help you with the issue,
to find whether the detected files are harmful please submit the detected threat to AVG Virus lab,
using this link http://www.avg.com/submit-sample
I may advice you to move the detected threat to AVG Virus Vault.
virus vault will contain those files and you can restore them any time you want.
use this link to restore those files from virus vault http://avgread.me/1BjJf8A ,
in case you want to restore the files back .
please let us know if you face any issue,
Thank you