My AVG keeps trying to start a scan but sits at 1% but says scan in progress but doesn't increase percentage. I think its because it was doing an update that was very slow a few days ago and I didn't realise it was even doing an update, so shut my laptop down. Now every time I start my laptop up it seems to automatically start the scan but stays at 1% I can't Pause or Stop it? I know Windows 10 doesn't like being shut down if a program is doing upates but wasn't aware that AVG was doing anything when I shut my laptop down. Any suggestions?
Hello Amanda,
We are sorry to hear about that. Could you try to stop the AVG scanning module from task manager, reboot the PC and then run a scan?