Scan stops at 72%

Hello Carlee,
We are sorry to know that. To assist you better, could you please let us know if you are using the latest version of AVG installed and also let us know the version of Mac in your computer?
Thank you

I am using a mac book air and have downloaded the free AVG virus protecton. The scan stops at 72% and says 9 threats have been detected. I have tried un-installing AVG and trying again, have also tried restarting laptop but the scan still stops at 72%… ?

Hello Carlee,
We are sorry to know that. To assist you better, could you please let us know if you are using the latest version of AVG installed and also let us know the version of Mac in your computer?
Thank you