Exact same problem here, for the past 2 days, the computer is running a scan and seems to be stuck on the file C:\WINDOWS\system32\drivers\volmgrx.sys. The AVG watchdog service is stealing most of my CPU time. Unable to pause or stop the scan, and rebooting the computer does not help. In my case, i've had the paid version of AVG for a few years. I will try to uninstall as per the instructions above, but i must say with each iteration of the new AVG product, performance has been getting worst.
Hello Merethe,
We regret for the inconvenience you are facing while scanning with your AVG program. We kindly request you to follow the instructions on the article http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG to reinstall all the traces of the AVG program and check whether it resolves the issue.
Note : Please use the AVG Remover tool mentioned on the article to uninstall the AVG program more effectively.
If you are still facing any error message please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Please feel free to get back to us for further assistance.
Thank you.
Hello,
My AVG scan has been stuck on C:\WINDOWS\system32\drivers\volmgrx.sys for a couple of days now. I cannot pause or stop the scan. At the moment 3 scans (rootkit, planned and system scans) are running at the same time and they are all stuck on this file. Also I found out that AVG watchdog service is using about 50% of my CPU. I updated AVG to a paid version a couple of days ago and I had a Windows update. I think one of these two may have caused this problem. How do I fix this?
Hello Merethe,
We really appreciate your valuable efforts which you have taken to fix it. Feel free to contact us for further assitance with AVG. Thank you.
Exact same problem here, for the past 2 days, the computer is running a scan and seems to be stuck on the file C:\WINDOWS\system32\drivers\volmgrx.sys. The AVG watchdog service is stealing most of my CPU time. Unable to pause or stop the scan, and rebooting the computer does not help. In my case, i've had the paid version of AVG for a few years. I will try to uninstall as per the instructions above, but i must say with each iteration of the new AVG product, performance has been getting worst.
Hello Rejean,
We are sorry for the inconvenience caused.
We request you to perform the reinstallation of your AVG paid program using the AVG remover tool as mentioned in this article: http://avgread.me/1DEtNP0 and to install AVG Internet Security program for which youhave purchased the license please follow the instructions as mentioned in this article: http://avgread.me/1DXPL5z .
We assure you that after the reinstallation you won't be facing issues and it will perform better than the previous version.