Scanned document cannot be save

Viruses & Threats
3

Hello Ron,

We apologize for the inconvenience caused here.
Let me help you in this.
Go to the System Rules in the AVG settings and enable the 'Windows file and printer' option.
Refer this article for the steps : https://support.avg.com/SupportArticleView?urlname=AVG-Antivirus-Enhanced-Firewall-System-Rules
Keep us posted.

1

I have a Brother printer that has a scan feature . Just before my scan started I get a pop up that there was an update to the "1Print&Scan.exe" app.  After I updated my app I scanned an article and tried to save it to a file in my computer.   I received a message that the file was blocked by AVG because of a potential ransom ware .  I have used the Brother scan for many years and have had no problem before which is puzzling .   Anybody else have the sane experience ??..

2

Hello Ron,

We apologize for the inconvenience caused here.
Let me help you in this.
Go to the System Rules in the AVG settings and enable the 'Windows file and printer' option.
Refer this article for the steps : https://support.avg.com/SupportArticleView?urlname=AVG-Antivirus-Enhanced-Firewall-System-Rules
Keep us posted.