Scanner stopped scanning

AVG Protection
4

Hello Monty,

We are sorry for the inconvenience caused.
We can understand that you are facing scanning issue on Cloud Care of AVG.
Cloud Care is our Business Edition product so we request you to contact our Business support using this link: https://support.avg.com/business_contact_form?l=&retUrl=business .
Thank you.

1

Started a scan with AVG Cloud Care, stopped scanning after 338 files,1% read, and won't restart the scan.
Turned off and restarted pc 4 or 5 times & still stuck at 1% completion.
Any advice appreciated.

2

Monty, Also have a look @ this link (https://support.avg.com/partners_contact_form?l=en_US).
AVG Guru

3

Hello Monty,

We are sorry for the inconvenience caused.
We can understand that you are facing scanning issue on Cloud Care of AVG.
Cloud Care is our Business Edition product so we request you to contact our Business support using this link: https://support.avg.com/business_contact_form?l=&retUrl=business .
Thank you.