Hi,
Update to my original question below. I have discovered that on start-up of my computer AVG loses from “Scheduled scans” the section “Parts of your PC to scan” which precedes the “Installers and archives” section. If I run “Repair” and tick “Done” this section re-appears but if I run “Repair” and am advised to re-start my computer for maximum protection the missing section does not re-appear. If I run a scheduled scan with the “Parts of your PC to scan” section present it does scan 1.1 Tb but is taking about 45 minutes to 1 hour longer than the 3 hours it used to take.
I hope that this extra detail might be useful,
Wayne
Original question:
Hi,
Running a deep scan used to take about 3 hours and check about 1.1 Tb. Recent deeps scans have taken just over 1 hour and scanned 621.2 GB which concerned me since I had not changed my settings for the scan nor removed a large number of files from the hard drive so I ran AVG Clear and re-installed AVG anti-virus free. Having re-installed AVG anti-virus free I ran my usual deep scan which did not take 3 hours nor scan 1.1Tb but the far shorter run time and number of files scanned that initially raised my concern. Any thoughts on what might be going on?
Hoping someone can help,
Wayne
Hi Wayne,
We're sorry for the inconvenience this has caused you.
To further investiagate this issue, we've sent you an email with detailed instructions to contact our additional support.
Please check your inbox/spam folders to find the email and use it to contact them at your convenient time.
Hi,
Running a deep scan used to take about 3 hours and check about 1.1 Tb. Recent deeps scans have taken just over 1 hour and scanned 621.2 GB which concerned me since I had not changed my settings for the scan nor removed a large number of files from the hard drive so I ran AVG Clear and re-installed AVG anti-virus free. Having re-installed AVG anti-virus free I ran my usual deep scan which did not take 3 hours nor scan 1.1Tb but the far shorter run time and number of files scanned that initially raised my concern. Any thoughts on what might be going on?
Hoping someone can help,
Wayne
Hi,
Update to my original question below. I have discovered that on start-up of my computer AVG loses from “Scheduled scans” the section “Parts of your PC to scan” which precedes the “Installers and archives” section. If I run “Repair” and tick “Done” this section re-appears but if I run “Repair” and am advised to re-start my computer for maximum protection the missing section does not re-appear. If I run a scheduled scan with the “Parts of your PC to scan” section present it does scan 1.1 Tb but is taking about 45 minutes to 1 hour longer than the 3 hours it used to take.
I hope that this extra detail might be useful,
Wayne
Original question:
Hi,
Running a deep scan used to take about 3 hours and check about 1.1 Tb. Recent deeps scans have taken just over 1 hour and scanned 621.2 GB which concerned me since I had not changed my settings for the scan nor removed a large number of files from the hard drive so I ran AVG Clear and re-installed AVG anti-virus free. Having re-installed AVG anti-virus free I ran my usual deep scan which did not take 3 hours nor scan 1.1Tb but the far shorter run time and number of files scanned that initially raised my concern. Any thoughts on what might be going on?
Hoping someone can help,
Wayne
Hello Wayne.
Thank you for replying.
I apologize for the trouble caused.
Deep scan timings vary according to the file size in your PC.
Also the timings might take longer hours or less than a hour.Please do not worry about that.
In order to investigate further.
We have a sent you an email.
Please do check and get back to us via the email instructions.
We will certainly help you out.
Thank you and keep us updated.
Hi Wayne,
We're sorry for the inconvenience this has caused you.
To further investiagate this issue, we've sent you an email with detailed instructions to contact our additional support.
Please check your inbox/spam folders to find the email and use it to contact them at your convenient time.