Scanning Doesn't Work

For This Some Reason It Says I Have To Pay To Scan Items I Thaught That Was Free!?

Mati, In future please refrain from carrying out multiple topic postings on basically the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=906b0000000DmUcAAK).
AVG Guru