Scanning encrypted emails

AVG Protection
12

Hello kevin.
Sorry for the inconvenience caused.
We request you to please refer the article http://avgclick.me/EmailScan to scan your encrypted emails.
Please feel free to get back to us for further assistance.
Thank you.

1

Hi,

I've set up my avg to scan emails that come in.out from an encrypted connection as per the instructions on the msg that pops up…re ports 5300 & 5400…

That works ok for one account but any others I have, will not work…

Any ideas/links ??

Thanks in advance

2

@ Asha Bhondoe
Asha, Please start your own topic. Don't hijack an irrelevant topic.
AVG Guru

9

Kevin, thank you for trying to attach the screenshot.
We appreciate your efforts.
As Alan said, we have already sent the email instructions to get our additional support.
Please check for the email on spam or junk folders if it is not present in the inbox.

10

Hello Kevin,
Thank you for the information.
We would kindly request you to run AVG remover tool to completely remove AVG program and then reinstall it to check email scanner works.  
Please  click this link http://download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart,  manually delete the AVG Remover folder in the C drive of My computer.
To reinstall please follow the article http://avgclick.me/InstallAV .
Please feel free to get back to us for further assistance.
Thank you.

11

AVG Internet security Full…
IMY9K-7OVXT-W4BZQ-QI4QE-G9PL2-G

7

Kevin, You can post screenshots in your topic. Click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru

3

Hi,

I've removed and re-installed and as I suspected - this is still not working…

6

Hello,

Can anyone help me to reinstall avg free. Every time i get an error code 0xE0010015.

Thanks.

4

Hello kevin.
Sorry for the inconvenience caused.
We request you to please refer the article http://avgclick.me/EmailScan to scan your encrypted emails.
Please feel free to get back to us for further assistance.
Thank you.

5

Yes it is a paid version

8

is it not possible to tell from the screen shots if I have made a mistake or there is an error somewhere?