Scanning for malware

Viruses & Threats
3

Hi Penelope.
We regret the inconvenience caused.
Please try to run a deep virus scan and verify the issue.
Click the gear icon next to Scan Computer on the main AVG Internet Security screen. Click the Deep scan tile to run a scan.

1

Asking this question again…AVG IS smartscan freezes at the malware stage. I've tried repairing, removing external drives, repairing again - no change. Any ideas?

2

Hi Penelope.
We regret the inconvenience caused.
Please try to run a deep virus scan and verify the issue.
Click the gear icon next to Scan Computer on the main AVG Internet Security screen. Click the Deep scan tile to run a scan.