Scanning is freezing at 84 percent

AVG Protection
5

Hello Lesley,

We are sorry to know that.
Could you provide the screenshot of the scan window where it stucks at 84%?
Perform repair of AVG Internet Security as mentioned in this article and check whether the issue persist with the scan.
Keep us posted.

1

I have had several attempts to scan local Disc (C:) but each time it only gets to 84% and doesn't go any further. How can I fix this?

2

Glad to hear that issue has been fixed. If we can be of more help, please never hesitate to let us know.

3

I uninstalled Tuneup and reinstalled it and that seems to have fixed it. Thanks for your help.

Lesley

4

Hello Lesley,

We are sorry to know that.
Could you provide the screenshot of the scan window where it stucks at 84%?
Perform repair of AVG Internet Security as mentioned in this article and check whether the issue persist with the scan.
Keep us posted.