It is and was the free version for a few years now
Hello Scott,
We regret for the inconvenience caused. Please follow the instructions on the article http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG to reinstall all the traces of the AVG program and check whether it resolves the issue.
Note : Please use the AVG Remover tool mentioned on the article to uninstall the AVG program more effectively.
If you are still facing any error message please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Please feel free to get back to us for further assistance.
Thank you.
scanning for antivirus will not stop…2 messages come up that read, "e-mail scanner is not active" and "identity protection is disabled" I have tried to uninstall AVG so as to reinstall it…but have been prevented from doing so…AVG has been scanning for antivirus for days not…cannot get it to stop…any help would be appreciated ty Scott
Hello Scott,
We regret for the inconvenience caused. Please follow the instructions on the article http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG to reinstall all the traces of the AVG program and check whether it resolves the issue.
Note : Please use the AVG Remover tool mentioned on the article to uninstall the AVG program more effectively.
If you are still facing any error message please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Please feel free to get back to us for further assistance.
Thank you.
Hello Scott,
We have sent you an email requesting necessary information to analyze the issue. Please feel free to contact us for further assistance.
Thank you.
It is and was the free version for a few years now
I was able to unistall AVG using removal tool…I thn reinstalled avg successfully, however I am now running a virus scan and it has stopped once again at teh 50% mark saying it is currently scanning "rootkits"…frozen once again
I cant seem to take a screen shot…image comes up blank…