Hello Michael.
I know it must be disappointing when the product you were using for long time starts malfunctioning. I request you to reinstall your product and check if you are able to fix this.
Thank you.
Whenever I start a full computer scan at whatever speed setting the scan reaches 66 or 71% and stalls. The instruction is that the scan is finishing and yet it never does - it is also difficult to then get rid of the scan interface. What is the likely cuase of this?
I HAVE UNINSTALLED AND REINSTALLED MINE IS DOING THE SAME NEVER DONE A FULL SCAN SINCE I INSTALLED IT KEEP TRYING WITH FIX IT AND OTHER ITS QUITE ANNOYING
i KNOW ITS FREE BUT WOULD BE GOOD IF IT WORKED JUST ONCE
Hello Yvonne,
I apologize for the inconvenience caused. I have sent you an email in order to get our additional support to resolve this issue. Please feel free to contact us for further assistance. Thank you.