Scans (Ultimate)

AVG Protection
1

How do you amend or delete a scan schedule ?

11

Just installed by avg, so I assume its the 2017 version

10

Hello Leslie,

If you are inquiring about the AVG Protection scan Schedule then please let us know whether you are using the 2016 or 2017 version of it so that we can assist you better.

2

Thank you for the information.
Did you create the schedule scan previously on the latest version or was it on the previous version 2016?

3

I go into Scan Parameters & Scheduling,  On neither screen do I do I see how to retreive the previously created scan.  It comes up with unnamed scan, then I only see an Add option.

4

Hello Leslie,
We really appreciate your efforts. To assist you better, we have sent you an email to make the resolution easy for you. Please check your inbox and you will be good to go. Thank you.

5

Just installed by avg, so I assume its the 2017 version

6

Thank you for the information, Leslie.

Please open your AVG Zen -> AVG Antivirus free/ Internet Security, now click on settings icon next to "scan computer" at the bottom middle of your AVG interface. Then choose "Schedule scan" -> "Scheduling" where you have the option to set/ delete your scan. Please, feel free to let us know if you require any further assistance. Thank you.

7

Hello Leslie,

If you are inquiring about the AVG Protection scan Schedule then please let us know whether you are using the 2016 or 2017 version of it so that we can assist you better.

8

Leslie,
We apologize for the confusion, your patience is much appreciated. Please open your AVG Zen -> Internet Security, now click on settings icon next to "scan computer" at the bottom middle of your AVG interface. You will have your scheduled scan lists at the bottom of your AVG interface and to the right, you have three icons. Please select that scheduled scan and choose delete icon to remove it. Thank you.

9

Leslie,
We appreciate your efforts. Could you please click on that "Scheduling" available at the bottom left pane and check if you have the option to delete it? Please, feel free to let us know if you require any further assistance. Thank you.