SCGeneric2.AKKN

AVG Protection
6

Hello Mike,
Sorry to hear that. Please run a scan with AVG Free Antivirus and check for threats in your PC. If you couldn't find any threat with AVG scan, then share the screenshot of Trojan virus in your PC to assist you further.
To create a screenshot, please follow this article http://avgread.me/1aZxsAV .
Thank you.

7

Mike, 'AVG CloudCare' support… Also have a look @ this AVG webpage (https://support.avg.com/partners_contact_form?l=en&retUrl=partners).
AVG Guru

1

How do I remove the SCGeneric2.AKKN trojan horse?

2

Hello Mike,

Thank you for getting back to us with the screenshot. On checking the screenshot, I see that you have installed AVG Cloudcare Antivirus a Business product. I am sorry that AVG for business is a separate part of AVG. Please can you reach out to them directly by using this link https://support.avg.com/business?l=en_US

You can also contact our AVG Business support by dialing the below phone numbers.

USA & CA: +1 (855) 738-1284

AU & NZ: +61 280 152 133

UK: +44 1163 668 543

Thanks!

4

Mike, 'AVG CloudCare' support… Also have a look @ this AVG webpage (https://support.avg.com/partners_contact_form?l=en&retUrl=partners).
AVG Guru

3

Here is the screen shot

User-added image

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Mike, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru