Scheduled Scan not Working again!

AVG Protection
7

Is AVG working on a FIX for the scheduled scan PROBLEM.
AVG 17.4 will not run a scheduled scan
yes i have repaired AVG
yes i have uninstalled and reinstalled AVG
yes i have used the AVG uninstall tool.

WHAT HAPPENED TO A SIMPLE AND RELIABLE AVG?
IT WORKED GREAT FOR YEARS THEN YOU FIXED IT.

6

Update from OP
1 Scheduled scan started @ approx. 17:00 against the time set of 12:00
2 Noted during the running of the Scan that the progress bar did not move from the start position. Is this a known problem?

1

Using AVG version 17.4.3014
Have Scheduled Scan set to commence @ 12:00
Today ' 15:50 hours it has still not run.
This problem has occurred before, would you please investigate & advise

2

Is AVG working on a FIX for the scheduled scan PROBLEM.
AVG 17.4 will not run a scheduled scan
yes i have repaired AVG
yes i have uninstalled and reinstalled AVG
yes i have used the AVG uninstall tool.

WHAT HAPPENED TO A SIMPLE AND RELIABLE AVG?
IT WORKED GREAT FOR YEARS THEN YOU FIXED IT.

3

Update from OP
1 Scheduled scan started @ approx. 17:00 against the time set of 12:00
2 Noted during the running of the Scan that the progress bar did not move from the start position. Is this a known problem?

4

Hi John,
We apologize for the inconvenience caused, we would like to inform you that our developers are working to resolve the issue with Scheduled Scans. Your patience and cooperation are highly appreciated on this matter.
Thank you!

5

Jim,
I am sorry for the inconvenience caused.
This is a known bug and developers are working to fix this.
I assure you that the bug will be fixed as soon as possible.
I appreciate your patience and understanding in this matter.
Thank you.