Scheduled Scan Not Working Windows Server 2012

Unable to do so. I get the message: Please enter a valid company email address.
The web form neither gives me a phone number or email form. The email address I've entered is a valid email, and I have no idea what email the product was registered under, or if it was even registered. All I have is a license key.that is valid until 2019.
Rez, General topic info.. "Business products" support.. For assistance have a look @ this AVG webpage (https://support.avg.com/business_contact_form?l=en_US). Please be informed that this Community forum basically deals with 'home' version of AVG products. Furthermore the "Business products" area has now been removed from the 'Community topics' list @ the top LHS of this page. Finally please be informed that the support for "Business products" is not now available in this Community.
AVG Guru

Hi,
I've three servers, two Dell PowerEdge 2900s, and one PowerEdge T630. All three run Windows Server 2012, and all three also use AVG Antivirus Business Edition. One Dell PowerEdge 2900 ignores scheduled scans and shows the wrong scheduled scan time, i.e. minutes from now. The other two servers work fine. I've already reinstalled AVG Antivirus Business on the server that the scheduled scan is not working correctly, and the problem was resolved for a time, but it has crept back in, starting 1/11/2018. How can I correct this problem WITHOUT again reinstalling the product, and having to reboot at least once. As opposed to a home computer, enterprise servers can't just be rebooted on a whim, as a server reboot has far reaching effects on the organization.

Hello Rez,

I understand your concern. To best assist you with this, I suggest you to contact our business support. Click on this link http://www.avg.com/us-en/customer-support-business to contact our business support.

Hi Rez,

I apologize for the delayed response.

Our Senior Team confirmed that our form doesn't accept your domain at the moment and they are working on it. Meanwhile, you can try to contact our Business Support from any other e-mail address or call at one of the numbers below:

USA & CA: +1 (855) 738-1284 ; AU & NZ: +61 280 152 133 ; UK: +44 1163 668 543

Rez, General topic info.. "Business products" support.. For assistance have a look @ this AVG webpage (https://support.avg.com/business_contact_form?l=en_US). Please be informed that this Community forum basically deals with 'home' version of AVG products. Furthermore the "Business products" area has now been removed from the 'Community topics' list @ the top LHS of this page. Finally please be informed that the support for "Business products" is not now available in this Community.
AVG Guru