Scheduled Scan not working

Hi Michael,
I apologize for the inconvenience caused due to the issues with Scheduled Scan.
I've sent you an email with further instructions to send us the diagnostics from your computer so that we can escalate the case to our Senior Team to analyze the AVG logs and provide you with a resolution for the issue. Please check your mailbox once.

Scheduled scan not working, on AVG Internet Security Unlimited. Had remote control from AVG did all same things that I have done, Still not working Please somebody fix it!!!!!!!!!!!!!

Hi Michael,
I apologize for the inconvenience caused due to the issues with Scheduled Scan.
I've sent you an email with further instructions to send us the diagnostics from your computer so that we can escalate the case to our Senior Team to analyze the AVG logs and provide you with a resolution for the issue. Please check your mailbox once.