Hi Roger,
I am sorry to hear about that. I see that you were advised to connect back to our senior technical team if the issue persist when checking your case reference #04814746. Please follow the same email instructions to get connected back to them during the time mentioned.
Set scan schedule for 1700 hours daily starting 6/24/17 and ran just fine. Started today, 6/25/17, on time, but checked on it at 17:10 and still at 0%. Stopped scan. Rescheduled 2 more scans, 1. at 17:13 and ran it until 17:18 and still at 0%. Stopped scan. Rescheduled the last one 2. at 17:20 and ran until 17:28 and stayed at 0%. Stopped scan. What now? Thanks Roger LaFon.
Hi Roger,
I am sorry to hear about that. I see that you were advised to connect back to our senior technical team if the issue persist when checking your case reference #04814746. Please follow the same email instructions to get connected back to them during the time mentioned.