Sandra, Quote "I hope the new version works on XP"… Have a look @ this AVG article (http://avgread.me/1Ewajhi).
AVG Guru
I read the article and I can't get the little gear symbol to click. Come to find out I won't be able to use AVG or Avast because I have Carbonite backup and the two softwares do not play well together.
I can't find a way to schedule scans. I run them early am when I'm sleeping. I hope the new version works on XP
Hello Sandra,
We are sorry for the misunderstanding.
Could you please confirm us the error message you are getting when you try to use both AVG and Carbonite?
If possible, please do send us the screenshot so that we can assist you further.
Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you.
Hello Sandra,
We regret for the inconvenience caused.
It is advised not to keep more than one anti virus program on your computer because it keep conflict the other anti virus from installation and protection.
Please try to uninstall Avast and repair AVG http://avgread.me/1BVxDSY to fix the issue.
Thank you.
Sandra, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
I have never had more than 1 anti virus program on my computer. I have never used Avast. What I said was I have Carbonite (a backup program) and since installing AVG it keeps crashing. Carbonite support said AVG and Avast are the only 2 anti virus programs that interfer with Carbonite and to use something else
I read the article and I can't get the little gear symbol to click. Come to find out I won't be able to use AVG or Avast because I have Carbonite backup and the two softwares do not play well together.