Scheduled scans

Appreciate your efforts in working towards fixing the issue, Al.
Please let us know the operating system & version of AVG that is installed on your computer (Open AVG - Menu - About).

Hello, 

We are sorry for the inconvenience caused. We will check and help you to resolve it. 
As scheduled scan runs at different time, let us repair AVG Internet Security once and set schedule scan. Then, please check the status. We look forward for your response.

Did as you directed. Deleted scans, restarted, input new scan schedule. Same problem – scan runs during  day even though scheduled for 11 pm.

Did the above process of uninstall and reinstall. Scan Still running during daay vs setting for 11pm.

dID MAKE CONTACT AND cASE 16205403 WAS RUN.  sAME PROBLEM STILL PERSISTS – SCHEDULED 11PM SCAN RUNS DURING THE DAY

Did repair as you suggested.  No solution. Problem still the same

Scheduled scan for 11pm.  It runs instead during the day. How to fix?

dID MAKE CONTACT AND cASE 16205403 WAS RUN.  sAME PROBLEM STILL PERSISTS – SCHEDULED 11PM SCAN RUNS DURING THE DAY

Thank you for writing back  to us, Al.

To further investigate this issue & help you resolve it, we've send you an email with detailed instructions to contact our additional support.
Please check your inbox/spam folders to find the email and use it to contact them at your convenient time.

We're sorry to hear that, Al.

Please delete all your current scheduled scans, restart your computer once & create a new scheduled scan. Then, check if the issue persists.
Keep us updated.

Hello, 

We are sorry for the inconvenience caused. We will check and help you to resolve it. 
As scheduled scan runs at different time, let us repair AVG Internet Security once and set schedule scan. Then, please check the status. We look forward for your response.

Please accept our apologies, Al.

Let's reinstall your AVG Antivirus Free using our Clear tool & check if the issue persists.
Please refer to the below articles to Clear reinstall your AVG Antivirus Free:

  1. Uninstalling AVG Antivirus Free using Clear
  2. Reinstalling AVG Antivirus Free

Keep us updated.

Did as you directed. Deleted scans, restarted, input new scan schedule. Same problem – scan runs during  day even though scheduled for 11 pm.

Did repair as you suggested.  No solution. Problem still the same