Scheduled updates & scans not running

AVG Protection
3

Hello Mike,

I regret for the inconvenience caused. We have already escalated this case to the developers and they are working on a fix. I have emailed you a link to collect error logs from your computer, please send us the log files, so we can escalate your case to the senior team.

Thank you

1

I'm using AVG Antivirus free 2017. Scheduled scans & updates don't run on ANY schedule I create on AVG Antivirus free or Avast Antivirus free. I have uninstalled/reinstalled several times to no avail. I see this is a constant/common issue in online searches. Please help!

2

Hello Mike,

I regret for the inconvenience caused. We have already escalated this case to the developers and they are working on a fix. I have emailed you a link to collect error logs from your computer, please send us the log files, so we can escalate your case to the senior team.

Thank you