Cheryl, AVG Mac OS support… Please click on the following link (http://avgclick.me/AVGtechnical) and choose Yes for the Question "Are you currently using any paid/trial AVG products?" inspite of using the Free version and fill out your details, select as Mac OS then the name of AVG Program that you installed in your device and in description please completely explain about your issue and finally click on the 'Start Chat' option. You will start a live, online chat with one of the AVG agents.
AVG Guru
How do I open settings for AVG for Mac and/or schedule a daily scan?
Cheryl, AVG Mac OS support… Please click on the following link (http://avgclick.me/AVGtechnical) and choose Yes for the Question "Are you currently using any paid/trial AVG products?" inspite of using the Free version and fill out your details, select as Mac OS then the name of AVG Program that you installed in your device and in description please completely explain about your issue and finally click on the 'Start Chat' option. You will start a live, online chat with one of the AVG agents.
AVG Guru