Hello Gustavo,
We'd be glad to clarify the details for you. The support available through this channel is in English.
You have an active subscription of AVG Ultimate (renewed on August 22, 2021) under the e-mail address you used to contact us here. We couldn't locate any other charges/active subscriptions with this account. Instead, we were able to locate the below active subscriptions under an incorrect/mispelled e-mail address (g*****6@hootmail.com):
- AVG Internet Security multi-device valid till 2020.6.18
- AVG Secure VPN multi-device valid till 2020.6.18
Are you referring to these subscriptions? If yes, may I go ahead and update the correct e-mail address in our records? This is to ensure that you receive all communications from us correctly.
Once it is done, we will help you in retrieving the license number for your AVG products.
AVG,he comprado 4 productos estos tres meses anteriores, pero No aparecen en mi correo electrónico, como hago para que me devuelvan el dinero; quiero anotar que por alguna razon esta compañía se ha vuelto irresponsable.
Hello Gustavo,
We'd be glad to clarify the details for you. The support available through this channel is in English.
You have an active subscription of AVG Ultimate (renewed on August 22, 2021) under the e-mail address you used to contact us here. We couldn't locate any other charges/active subscriptions with this account. Instead, we were able to locate the below active subscriptions under an incorrect/mispelled e-mail address (g*****6@hootmail.com):
- AVG Internet Security multi-device valid till 2020.6.18
- AVG Secure VPN multi-device valid till 2020.6.18
Are you referring to these subscriptions? If yes, may I go ahead and update the correct e-mail address in our records? This is to ensure that you receive all communications from us correctly.
Once it is done, we will help you in retrieving the license number for your AVG products.