SEARCH INDEX NOT WORKING/ trusted installer

Hello Santosh,

Pls remove the name above, because of privacy reasons.

See pic (of windows 10 security of \windows\system32) below for the answer. after long tries I can change it most of the time, but that takes ages.
If AVG could do a restore or edit to the original/ initial and correct windows authorization i.e. the administrator of the system, it could be solved.
Seen that more people have the same harsh malware problem.

Thanks in advance

TrustedInstaller as unwanted owner of folder

Contacted Microsoft and they recommended me to re-install.
Did a clean install and solved (of course)

Did not want to wait longer for solutions, was a hard decision though.

Thx for giving me the support AVG.

Hi,

We understand your concern.

We will help you to sort out the issue.

Could you provide more information regarding the Malware?

If possible, please share us the screenshot for better clarity.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions

Keep us posted.

Thank you for the information.

We have removed your name from the post.

We have offered our additional support through email. Please check for the email and connect back to us as soon as possible.

We're so glad to hear that your issue has been resolved.
Thank you for letting us know.

Contacted Microsoft and they recommended me to re-install.
Did a clean install and solved (of course)

Did not want to wait longer for solutions, was a hard decision though.

Thx for giving me the support AVG.

Hi,

We understand your concern.

We will help you to sort out the issue.

Could you provide more information regarding the Malware?

If possible, please share us the screenshot for better clarity.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions

Keep us posted.

Dear Community,

For AGES I have a problem with the search indexer in windows 10.
Ms windows says I do not have the appropriate permissions.

Changed, run, changed again … found 1 mio+ items on the web, but not cleared.

Found "trusted installer" as owner, which might be a 'Malware'

AVG does not remove it, please advise how to get rid of the malware!!
You will have unlimited kudos for life!!!

Thanks in advance ----> very satisfied with AVG. :slight_smile: