'searchinfinite.com MALWARE

AVG Protection
2

Hello Martino, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you are keep getting block message from AVG. We are glad to help you. 

Please provide the following information to help you better :

1. Are you getting block message randomly or while accessing any specific program like Chrome (or) while accessing any specific website?
2. Confirm the version of operating system installed in your device. 
3. Share us the screenshot of the block message which you get from AVG.

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.

Thanks in advance.

5

Hello Martino, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you are keep getting block message from AVG. We are glad to help you. 

Please provide the following information to help you better :

1. Are you getting block message randomly or while accessing any specific program like Chrome (or) while accessing any specific website?
2. Confirm the version of operating system installed in your device. 
3. Share us the screenshot of the block message which you get from AVG.

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.

Thanks in advance.

1

Each time I do a search or I enter a URL I keep getting a message from the protection software that it has blocked a SEARCHINFINITE.COM since it is on the blacklist of dangerous sites; when I click on 'more details' it tells me that the request is embedded in ny Chrome, although I never entered the request to open that specific site. It then suggsests that I scan my laptop,but when I do it tells me that everythig is OK ???
Does anyone have the same anoying issue?  I thought I had complete protection including from this kind of malware…?

3

Hello Martino,
Thank you for providing the screenshots and for explaining the issue. I understand how frustrating this can be.
We have provided additional troubleshooting steps via email. Kindly check your inbox and reply back if you need further assistance.
If the issue persists or if there's anything else I can assist you with, please let me know.

4

I hope tht the screenshot are coming through. An additional problem is that now I can operate the computer mostly just using the touch screen option as the use of the mouse often (not always) produces quite erratic results! Thanks for your HELP!!!