Secure Connection Failed

AVG Protection
7

Hi
Thanks
I had already reset Firefox, no change.
I just manually updated AVG and restarted Firefox, still the same
Thanks
Rob

1

I have AVG 2016
Its always worked well.
However, yesterday I did a scan and since then, I cant connect to any https sites.
It wont load the page, it just says
Secure Connection Failed. Error code SSL_ERROR_RX_RECORD_TOO_LONG

Any ideas what is happening here?
Strange thing is it only happens in Firefox. In Edge, its fine
Many thanks
Rob

3

Hello Rob,
We are sorry to know that,  in this case, please check with the Firefox support to assist you further with this issue.
Thank you

4

Hello Rob,
Thank you for providing the detailed information. We see that you the is related to the hotmail web site. Could you please check if you are able to access other https websites from Firefox browser?
Thank you.

6

Hi
I can not able to access any https sites from firefox.
I am ablke to open the hotmailaccount from the EDGE browser
Thanks
Rob

5

Hello Rob,
We apologize for the inconvenience.
Could you please check if your AVG program is up to date and suggest you to reset the Firefox browser and see if that fix the issue?
Thank you

2

Hi
Thanks
OK, when I disable AVG, themessage changes to




Your connection is not secure

The owner of www.hotmail.co.uk has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely. As a result, it is not possible to add an exception for this certificate.


Thanks
Rob