The surf is slow when AVG is disabled but VPN is on.
when AVG is on and VPN is on surf is slow.
When AVG is on and VPN is off surf is god speed
i have tried all the things in the email but this did not change the problem, my internet is very slow to open pages and also email is slow to connect
this happens only on my desktop, my 2 lap tops don,t suffer from slow searching.
every time i do a search or open a website the "resolving host" shows and the searhhes are very slow.
the VPN is set to optimal and this issue doesn't happen when the VPH is off.
Hello Vincent,
Usually it takes some time for the AVG Secure VPN to establish private connection and to get connected to the AVG servers (depending on location selected).
Please let us know how often this happens and we request you to change the location of your AVG Secure VPN to "Optimal Location" and check if the issue persists.
Thanks in advance.
i have just installed AVG Ultimate with VPN, when the VPN is switched on it causes "resolving host " delays when searching the internet. it doesn't matter whether i use chrome or edge, the problem stops when i turn off the VPN
Yes, Vincent. Please try connecting to few streaming servers such as Gotham city, Miami, etc & few P2P servers as well.
Hello Vincent,
Usually it takes some time for the AVG Secure VPN to establish private connection and to get connected to the AVG servers (depending on location selected).
Please let us know how often this happens and we request you to change the location of your AVG Secure VPN to "Optimal Location" and check if the issue persists.
Thanks in advance.
i have tried all the things in the email but this did not change the problem, my internet is very slow to open pages and also email is slow to connect
i have connected to servers in USA and Melbourne australia, would you suggest i try others?
In this case, let's disable the AVG temporarily and check :
https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus
After disabling the surf when the AVG Secure VPN is turned on.
Let us know if that makes any difference.
In this case, I kindly request you to uninstall and reinstall the AVG Secure VPN.
Let us know if the issue persists.
Thank you for writing back to us, Vincent.
You may sometimes experience a slower internet connection when using AVG Secure VPN. This is because VPN encrypts traffic and data before sending it to a server.
Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
We recommend you to reinstall your AVG Secure VPN and check if the issue persists.
We've sent you an email with further instructions. Please check your inbox/spam for the email and use it to revert to us.
this happens only on my desktop, my 2 lap tops don,t suffer from slow searching.
every time i do a search or open a website the "resolving host" shows and the searhhes are very slow.
the VPN is set to optimal and this issue doesn't happen when the VPH is off.
The surf is slow when AVG is disabled but VPN is on.
when AVG is on and VPN is on surf is slow.
When AVG is on and VPN is off surf is god speed