Secure VPN & 365 Outlook

Thank you 
All good now

Regards 
Paul

Hi Paul,

We're glad to look into this & help you.
Please let us know what happens exactly while attempting to send/receive emails through Outlook, when connected to internet via Secure VPN.
Do you receive any error message? If so, share us the screenshot of it for better clarity.

Hello, I installed AGV Secure VPN tonight. When VPN is active I cannot send/receive emails. If turn VPN off  I can send and receive emails. I had VPN about 4 years ago and dont recall having this problem.   Any help would appreciated. Just a standard pc using Win10 and 365.   
Thank you

You're welcome, Paul.

Glad to hear that your issue has been resolved.
Feel free to contact us if you require further assistance.
Have a great day. Stay safe!

When I turn Secure VPN off things work as normal

Thanks for replying.
Correction, I can receive emails but not send.
No errors just a bounce back
Should I uninstall the previous version of VPN from 3/4 years ago?. 
(Rather not have to turn vpn off with every email send.)
Thanks for your time
User-added image

Corrention, it is only when sending email, I can receive email ok.User-added image

Thank you 
All good now

Regards 
Paul

Hello Paul, 

Thank you for sharing the screenshots. As you are unable to send email when AVG Secure VPN is ON, we request you to follow below article to fix it. 
Troubleshooting for sending emails when connected via AVG Secure VPN (https://support.avg.com/SupportArticleView?urlname=Troubleshoot-AVG-Secure-VPN-email)
Please try above steps and let us know if its help you.