Secure VPN blocks downloads

Hello Mark, 

We are sorry for the inconvenience caused. We will check and help you to resolve it. Please provide the following information to help you better :

1. Please confirm the version of operating system installed in your device.
2. Have you tried to download from all browsers such as chrome, firefox etc?
3. Let us know your current physical location.

We look forward for your response.

Hi All,
AVG VPN is blocking my downloads.
It used to work ok, but for the last while (maybe a couple of months now) it blocks all downloads.
I've tried selecting a lot of different locations and I have set the protocol to Mimic as suggested, but it still blocks torrent downloads. I have to turn the VPN off to complete the download, which obviously defeats the purpose of having a VPN. 
This has to get sorted please, otherwise why would i keep buying it??
cheers
mark.

Hello Mark, 

We are sorry for the inconvenience caused. We will check and help you to resolve it. Please provide the following information to help you better :

1. Please confirm the version of operating system installed in your device.
2. Have you tried to download from all browsers such as chrome, firefox etc?
3. Let us know your current physical location.

We look forward for your response.