Secure VPN cannot connect

Other products
3

Hello Di Fei,
I understand the inconvenience caused, let's work together to fix this issue. Please press Windows Logo+R: Run dialog box and type services.msc to see the services running on your computer, look for AVG Secure VPN services, select it and start the services (if it's not started). After that, please open AVG Secure VPN and try to turn on it. Feel free to contact us again if you need any further assistance.
Best regards,
Alok.

1

I try to use AVG Secure VPN by moving the slider to 'ON', it spins for a moment then stops but cannot connect

2

Hello Di Fei,
I understand the inconvenience caused, let's work together to fix this issue. Please press Windows Logo+R: Run dialog box and type services.msc to see the services running on your computer, look for AVG Secure VPN services, select it and start the services (if it's not started). After that, please open AVG Secure VPN and try to turn on it. Feel free to contact us again if you need any further assistance.
Best regards,
Alok.